Video Archives

ARA Small Biz Series: Putting the busy back into small busi-ness

In this instalment of the ARA’s Small Biz webinar series, ARA CEO Paul Zahra interviews Lynda McAlary-Smith, Victorian Small Business Commissioner. In this interactive and open Q&A session, we discussed: > Tips for avoiding commercial disputes > Managing conflict > Addressing the current staff shortage > Current staff and business training initiatives available in Victoria

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Mitigating Digital Supply Chain Risk

Retailers are investing heavily in technologies that turn linear supply chains into more efficient integrated digital supply networks, such as using advanced algorithms to anticipate product demand and creating digitally enhanced experiences in stores to better serve customers. As supply chains become more digitised and therefore more connected, new risks emerge. But fully understanding digital […]

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Post – Election Industrial Relations Reform

Although industrial relations reform was not front and centre in the policy offerings put forward by the Australian Labor Party (ALP) in the 2022 federal election, it has nonetheless proposed a number of significant changes that will shake-up the industrial relations landscape. Labor’s proposed reforms include various proposals to amend the Fair Work Act 2009, […]

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ARA Retail Insights Series Webinar: How to implement a robust corporate social responsibility (CSR) matrix

The ARA recently undertook research to measure the importance of 15 commonly used Corporate Social Responsibility tactics by Australian and international retailers. Two studies, involving over 600 consumers, identified the most important CSR tactics. Findings indicated the implementation of such tactic created more positive outcomes than simply offering store wide discounts. These tactics enhanced customer […]

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Fair Work Ombudsman Compliance & Enforcement Activities

Over the last few years, the Fair Work Ombudsman has ramped up its compliance and enforcement activities, resulting in a three-fold increase in prosecutions and infringement notices. This is part of a clear change in approach from the Fair Work Ombudsman, bolstered by the Protecting Vulnerable Workers amendments to the FW Act which expanded franchisor […]

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Cybersecurity in retail

Many retailers grew their digital presence during the pandemic and consumers will continue to grow their online participation now they understand the benefits – convenience, safety and security and efficiency. Are you prepared to meet the changing needs of your customer?

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