Enhance my leaderships skills 

RTO CODE: 4049

The ARA Institute is an RTO and the leading national body providing for the education, consulting and professional development needs of the Australian retail industry.

We have a broad range of programs that caters to all levels, needs and skill sets within the dynamic retail sector – from accredited courses, workshops and on-demand live webinars to business solutions and more.

Featured Course 
Understanding and Addressing Workplace Sexual Harassment for Retail and Hospitality Managers
The Australian Retailers Association, in collaboration with the Australian Human Rights Commission, have released a new course designed to enhance our sector’s understanding of workplace sexual harassment, and the rights and responsibilities of employers and workers.
 
It is crucial that employers understand that irrespective of their size or available resources, organisations and businesses are obligated to fulfil the positive duty as mandated by the Sex Discrimination Act of 1984.
 
In just 3 hours of self-paced online learning time, this course equips learners with invaluable insights into understanding the origins of sexual harassment, its repercussions on both businesses and communities, how it can thrive if left unchecked, and, most significantly, how to cultivate a harassment-free workplace.
 
We encourage employers to consider investing in training for their entire workforce. Contact our team at training@retail.org.au to learn more.
 
ACCREDITED – Qualification 

NATIONAL

Diploma of Retail Merchandise Management

SIR50317

This qualification equips you to undertake retail merchandise management activities which deliver profitable results for your retail organisation.

 
ACCREDITED – Qualification 

NATIONAL

Diploma of Retail Leadership

SIR50116

This qualification equips individuals with the in-demand skills to effectively lead people and teams, and manage a retail business, retail store(s) or department(s). Through this highly engaging course, participants will enhance their existing knowledge and build new skills to progress their careers into higher management positions.

 
ACCREDITED – Qualification 

NATIONAL

Certificate IV in Retail Management

SIR40316

This program is designed as a pathway to expand your career in the Retail industry. You will gain extensive skills in leadership and management, sales, customer engagement, financial management, security and safety and highly developed knowledge of product and service offerings.

 
ACCREDITED – Skill Set

NATIONAL

Retail Leadership Transition

SIRSS00035

This Skill Set is designed for individuals working in supervisory roles in the retail industry.

 
ACCREDITED – Skill Set

NATIONAL

People Management in Retail

SIRSS00027

This Skill Set is designed for individuals working in management roles in the retail industry. This may include general management or human resources.