A cross generational look into the attitudes surrounding webchat use in Australia. Australians love to spend. Last year, a whopping $28.6 billion was spent on online shopping and as of

Manhattan Associates Inc. recently announced the introduction of the industry’s first IoT-enabled store inventory and fulfilment solution for omnichannel fulfilment. Retailers are increasingly turning to their brick-and-mortar stores to fulfil

How local retailers can mitigate the financial burden of political and economic disruption by using digital networks. With many of its trading partners increasing tariffs or levying new ones, Australia

In today’s on-demand economy, consumers have the luxury of shopping wherever and however they want. Zebra’s 2019 Shopper Vision Study reveals, while shoppers prefer to shop in-store over online, bricks-and-mortar

Three out of four (74%) Australian consumers claim their confidence in a brand’s data security influences how they spend money with that brand, according to new global research conducted by

As consumer expectations change in an increasingly competitive e-commerce environment, brands and retailers can no longer afford to simply survive; they must thrive by staying ahead of shifting trends to

How to transform the employee experience by mobile solutions to, communicate and engage retail workforce’s. Want to harness the power of a virtuous cycle to ultimately improve profits for your

Despite the innovations of today’s digitally empowered business practices, retailers in Australia continue to struggle with laggard processes like obtaining bank guarantees for their leases. However, one retail landlord has

New research reveals Aussie shoppers have developed distinctive habits in their online shopping that differ from their in-store shopping habits. A survey commissioned by CouriersPlease (CP) asked 1000 Australian online

Understanding the ever-changing world of online shopping and how important it is to adopt a customer-first strategy. In this digital age, retailers must continually adapt, evolve, and develop the best