Are you short changing your employees?

It has been a busy start to the year for the Fair Work Ombudsman with underpayments and Award compliance being specifically targeted. An astounding $22.3 million was reportedly recovered for 11,613 underpaid workers last financial year, and 2016 is shaping up as no different.

The media has been flooded with numerous examples of blatant non-compliance including a Japanese-style fast food outlet who allegedly short-changed five overseas workers more than $150,000, a Melbourne retail outlet who allegedly underpaid three female shop assistants more than $90,000 and a Sydney restaurant business that was ordered to back-pay 11 employees almost $65,000.

ARA members are reminded of their obligation to ensure that all employees receive their minimum pay and entitlements, including the following allowances that may be payable under the General Retail Industry Award 2010.

Special clothing allowance:

An employee who is required to launder any special uniform, dress or other clothing must be paid 6.25 per week (for a full-time employee) or $1.25 per shift (for a part-time or casual employee).

Higher duties allowance:

This applies where an employee who is required to perform duties carrying a higher rate of pay than their ordinary classification; such as a sales assistant who is required to open and close the store.

A retail employee who is required to perform duties carrying a higher classification must be paid the higher rate of pay for the duration of the shift where they are required to perform such higher duties for more than two hours during one day. Where they are only required to perform such higher duties for two hours or less during a shift, they are entitled to the higher rate of pay for the time spent performing these higher duties.

Travelling time reimbursement:

An employee who is required to work at a place away from their usual place of employment must be paid travelling time and also any fares reasonably incurred in excess of those normally incurred in travelling between their home and their usual place of employment. The rate of pay for travelling time will be the ordinary time rate except on Sundays and Public Holidays when it will be time and a half.




The human tapestry of unique neurotypes

There is a slow shift towards incorporating design aspects that create more inclusive shopping experiences for customers of all neurotypes. Retailers willing to explore this hidden customer segment can deliver a more easy, engaging and inclusive experience both in-store and online.

Retail Voice CEO Message: 15 March 2023

Retail crime continues to be a concern with many businesses recording an increase in shoplifting. 
In the latest Bureau of Crime Statistics and Research data coming out of New South Wales, retail theft increased 23.7% year-on-year.  

Retailers have an important role to play in closing the gap

Today is National Closing the Gap Day, a day of action to pledge support for achieving indigenous health equality by 2030. As part of the ARA’s reconciliation journey, we have made a commitment to use our reach to raise awareness with our members about days of significance for First Nations communities, like Closing the Gap Day.