Are you short changing your employees?

It has been a busy start to the year for the Fair Work Ombudsman with underpayments and Award compliance being specifically targeted. An astounding $22.3 million was reportedly recovered for 11,613 underpaid workers last financial year, and 2016 is shaping up as no different.

The media has been flooded with numerous examples of blatant non-compliance including a Japanese-style fast food outlet who allegedly short-changed five overseas workers more than $150,000, a Melbourne retail outlet who allegedly underpaid three female shop assistants more than $90,000 and a Sydney restaurant business that was ordered to back-pay 11 employees almost $65,000.

ARA members are reminded of their obligation to ensure that all employees receive their minimum pay and entitlements, including the following allowances that may be payable under the General Retail Industry Award 2010.

Special clothing allowance:

An employee who is required to launder any special uniform, dress or other clothing must be paid 6.25 per week (for a full-time employee) or $1.25 per shift (for a part-time or casual employee).

Higher duties allowance:

This applies where an employee who is required to perform duties carrying a higher rate of pay than their ordinary classification; such as a sales assistant who is required to open and close the store.

A retail employee who is required to perform duties carrying a higher classification must be paid the higher rate of pay for the duration of the shift where they are required to perform such higher duties for more than two hours during one day. Where they are only required to perform such higher duties for two hours or less during a shift, they are entitled to the higher rate of pay for the time spent performing these higher duties.

Travelling time reimbursement:

An employee who is required to work at a place away from their usual place of employment must be paid travelling time and also any fares reasonably incurred in excess of those normally incurred in travelling between their home and their usual place of employment. The rate of pay for travelling time will be the ordinary time rate except on Sundays and Public Holidays when it will be time and a half.

{{cta(‘6ecd3662-2c5f-4bb4-a46f-10c587603aa3’)}}

SHARE THIS ARTICLE

FURTHER READING

The next chapter of BNPL

Buy Now Pay Later (BNPL) has reshaped how Australian consumers engage with credit — and new reforms are set to drive the next phase of this evolution. In June 2025,

NSW Floods – Retail Sector Updates and Support

OVERVIEW: Severe flooding across New South Wales’ Mid North Coast and Hunter regions has triggered emergency evacuations, damaged key infrastructure, and disrupted retail operations across the state. The Australian Retailers