The Fair Work Commission today issued further Directions in relation to the conduct of the Penalty Rates case. This document outlines the proceedings and process going forward.

Members will be aware that the Australian Retailers Association and the Master Grocers Association has been leading the case to reduce the Sunday penalty rates under the General Retail Industry Award 2010, from an additional 100% to an additional 50%.

The Full Bench of the Commission, which is deciding the case, today issued Directions concentrating primarily on the fast food industry, however also dealing with administrative matters relevant to the retail industry.

It is clear from today’s developments that the Decision in this case, which the ARA had expected to see handed down in a matter of weeks, will be delayed. We now expect the Decision to be handed down in mid to late December, with a small chance that it will be delayed until early 2017.

Members may have seen recent media reports indicating there is a growing likelihood that Sunday penalties in the retail industry will be reduced. The ARA believes we have presented a compelling argument for change, and we are confident that the outcome will be a positive one for retailers as we near the conclusion of the Fair Work Commission case.

We have led the charge for change with the support of our members and our industry partners – the Master Grocers Association and Franchise Council of Australia.

Following the considerable financial commitments that have been made, we are hopeful on behalf of the sector that the efforts of the ARA and contributing parties will pay off for the industry as a whole.



The human tapestry of unique neurotypes

There is a slow shift towards incorporating design aspects that create more inclusive shopping experiences for customers of all neurotypes. Retailers willing to explore this hidden customer segment can deliver a more easy, engaging and inclusive experience both in-store and online.

Retail Voice CEO Message: 15 March 2023

Retail crime continues to be a concern with many businesses recording an increase in shoplifting. 
In the latest Bureau of Crime Statistics and Research data coming out of New South Wales, retail theft increased 23.7% year-on-year.  

Retailers have an important role to play in closing the gap

Today is National Closing the Gap Day, a day of action to pledge support for achieving indigenous health equality by 2030. As part of the ARA’s reconciliation journey, we have made a commitment to use our reach to raise awareness with our members about days of significance for First Nations communities, like Closing the Gap Day.