Christmas special: What’s in store for retailers?

Christmas special: What’s in store for retailers? 

In this first Christmas bonus episode of Retail Therapy, our own Chief Industry Affairs Officer Fleur Brown joins ARA CEO Paul Zahra in the AMEX Lounge to discuss the upcoming Christmas shopping season and what’s in store for retailers.   

Paul and Fleur discuss:  

  • International supply chain issues  

  • Favourite Christmas movies  

  • Expected Christmas spending broken down by state and territory 

  • Most popular items this year  

  • WFH trends impacting top items 

  • What goes on behind the scenes at a department store during Christmas planning 

  • Looking for tradition after a tough year  

  • How consumer sentiment is tracking  

Season 1: Trailer

Welcome to Retail Therapy – a podcast proudly brought to you by American Express. Each episode we’ll be chatting to a leader in Australia’s retail industry, including the CEOs of some of Australia’s biggest retailers. We’ll be finding out what makes them tick… What defines their leadership style… And how they got to the top of their game.

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Episode 1: Nicole Sheffield

What do canoes, boxes of wine and air-fryers all have in common? They are just some of the items Australia Post delivered, or sold, to Australians during lockdown. This first episode of Retail Therapy features a fantastic conversation with Nicole Sheffield, Executive General Manager, Community and Consumer at Australia Post.

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Episode 2: Sarah Hunter

In this episode of Retail Therapy, we speak with Sarah Hunter, the Managing Director of Officeworks – the go-to retailer for so many of us when it comes to office supplies, tech equipment and for families when it’s time for back to school.

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