Joining us on Retail Therapy is Daniel Bracken, CEO at Michael Hill. Daniel has steered Michael Hill through transformative changes with his extensive background in retailing, fashion, and brand development. With over 25 years of experience managing some of the world’s most iconic brands, he has brought a fresh perspective to one of the most esteemed names in the jewellery retail sector.
This episode explores:
- Daniel’s career journey and motivation to join the jewellery sector
- Strategies for operating in different international markets
- Innovations introduced to enhance customer experience online and in-store
- Balancing innovation with maintaining Michael Hill’s brand heritage
- Daniel’s vision for Michael Hill’s growth over the next five years
