Employment Relations

How investing in them is investing into the development and success of your brand. Many young people start their career in the retail industry. While a certain portion recognise the

Unplanned absence is one of retail’s biggest workforce management challenges, but better employee engagement can help reduce this rostering headache. For retail managers, an employee cancelling their shift or simply

Small businesses are saying that despite recent tough conditions, they are looking forward to growth in the next 12 months, off the back of improved economic and political certainty, however

Delivering exceptional customer experience in the retail world starts with building great employee engagement. Owners of all retail businesses would agree that a fundamental ingredient to their success is an

Over half of Australian small business owners are concerned their business will be scammed, yet a quarter do not have processes in place to prevent the latest wave of scams

As the fight to hire talented employees gets fiercer and company loyalty is becoming a thing of the past, it is becoming even more important to build a company that

Developing positive customer relationships, consumer loyalty and customer experience, starts with employees.  Sales and service have long been the foundation of retail. With rapid changes in technology, the economy and

During the last quarter (Jan – Mar 2019), SafeWork NSW prosecuted eight companies in the district or local courts for breaching work health and safety laws. In all these cases

While global attitudes toward gender parity are experiencing an encouraging shift, statistics continue to tell us that we have a long way to go. As you look to the higher

In a concerted effort to help SMBs across Australia and New Zealand get ahead, buy-now pay-later pioneer, Afterpay is providing a unique opportunity for its merchant community through the launch