Navigate NRF 2024: Retail's Big Show Asia Pacific
Session Wrap-Ups & Analysis
Welcome to our NRF 2024: Retail’s Big Show Asia Pacific Resource Hub! Dive into an repository where we capture the exclusive must-know insights from each session, delivering bespoke wrap-up content tailored for retailers.
Explore a comprehensive collection of insights, summaries, and key takeaways from the most compelling discussions and groundbreaking presentations at NRF APAC 2024. Stay informed, inspired, and ahead of the curve with our specially curated hub.
Expert analysis brought to you by:

Gary Mortimer
Professor of Marketing and Consumer Behaviour

Gary Mortimer is a Professor of Marketing and Consumer Behaviour at the QUT Business School. Prior to joining QUT, Professor Mortimer spent over 25 years working with some of Australia’s largest general merchandise and food retailers.
DAY ONE

Keynote: Sustainable practices in retail
Day 1 concluded with a keynote address by Amazon’s Mathsy Kutty, Anne-Laure Descours, Chief Sourcing Officer for PUMA, and Angela Langmann, Start-Up Advisor & Mentor. Mathsy is a sustainability and

Revolutionising convenience retailing: Think food, think 7-Eleven
The afternoon included a fireside chat with 7-Eleven CEO Danni Peirce and Rakesh Mani, Partner at PwC. Peirce was appointed Chief Executive Officer for 7-Eleven in November 2023, responsible for

Revolutionising the beauty and cosmetics industry: A 2024 and beyond vision with L’Oréal
The afternoon kicked off with a ‘future-focused’ panel discussion that delved into the dynamic evolution of retail and specifically the latest innovations transforming the beauty and luxury industry. The panel

Bridging the gap: Trends and challenges in grocery and retail
The morning continued with a panel discussion with Mikko Kärkkäinen, CEO and Co-Founder of RELEX, Onni Rautio, Director APAC for RELEX, Teck Cheng Bay, Director Procurement Strategy and Supplier Partnership

The price of being fair and the importance of diversification
The morning continued with a virtual fireside chat between Vipul Chawla, Group Chief Executive Officer of retailer FairPrice Group and Ernie Koh, President of the Singapore Retailers Association. FairPrice Group

Meeting consumer needs through tech-driven innovation with Domino’s Pizza
The morning began with a discussion between Christopher Thomas-Moore, Chief Digital Officer of Domino’s Pizza and National Retail Federation’s Martine Reardon, Senior Advisor for Retail Insights and Content Creation. Christopher

The 2024 ‘Big Show’ Asia Pacific Welcome
With support from the Singapore Tourism Board, the Asia Pacific edition of the celebrated Retail’s Big Show from New York City launched this morning in Singapore. This morning, Poh Chi

The 2024 National Retail Federation ‘Retail Big Show’ kicks off in Singapore
The National Retail Federation’s ‘Big Show’ is the signature global retail event held in New York City annually, and for the very first time, the event launched today in Singapore. Singapore’s
DAY TWO

Social commerce and the power of community
Day two ended with an insightful fireside chat with Greg Merrill, growth and transformation executive with NIKE, and Debra Langley of Lyra Ventures. Greg’s Board experience includes B2B & B2C

How AI is transforming the retail landscape
The promise of Generative Artificial Intelligence (GenAI) in retail is as large – possibly larger – than the emergence of the Internet back in the 1990s. However, it will also

The great retail food experience: Powering growth through transformation and collaboration
This afternoon began with a fireside chat with Chris Chong, CEO of Retail and Workspace CapitaLand Investment and Low Ngai Yuen Chief Merchandise and Marketing Officer at AEON Group. CapitaLand

People power transformation
This morning’s session offered insights from Chief People Officer (CPO), Panchalee Weeratammawat, from Central Retail Corporation, Thailand’s leading retail conglomerate. Panchalee has led numerous complex change management projects for large-scaled

Delivering customer value through the power of customer data
Day two kicked off with an exciting fireside chat with Nicole Sheffield, Managing Director of Wesfarmers Limited OneDigital and Paul Zahra, CEO of the Australian Retailers Association. Wesfarmers is one

Day Two Opening Remarks: National Retail Federation CEO and Singapore Retailer’s Association President
Day Two kicked off with opening Remarks from the president and CEO of the National Retail Federation’s CEO Matt Shay. Matt leads the world’s largest retail trade association, representing North
DAY THREE

NRF 2024: Retail’s Big Show Asia Pacific Concludes with Stellar Attendance and Industry Participation
The spectacular three-day event attracted over 7,000 registrants from over 40 countries across Asia Pacific and the globe, in addition to participation from 238 exhibitors The inaugural NRF 2024: Retail’s

The NRF Retail Big Show – APAC Summary
The National Retail Federation’s ‘Big Show’ is the signature global retail event held in New York City annually, and for the very first time, the event launched today in Singapore.

NRF Retail’s Big Show APAC Closing Comments
The final session of the 3-Day NRF Retail’s Big Show in Singapore concluded with insightful comments from Ryf Quail, Managing Director, Comexposium. Ryf has run local branches of global media

The APAC Retail Economic Outlook: Where We Are Today and Where We Are Headed
If 2023 was the year of the resilient consumer, 2024 will be the year of the empowered consumer. Against the backdrop of varied regional economic dynamics, Mastercard’s Chief Economist, David

Kickstarting an 80-Year-Old Retail Brand into a New Era
This afternoon, we heard from Jennifer Child, CEO of Australian retailer Oroton and Paul Zahra, CEO of the Australian Retailer’s Association. This discussion was a masterclass in contemporary leadership and

Redefining Elegance: The Role of IT in Shaping Luxury’s Next Era
The morning began with a fireside discussion between Hermes’ Ken Feyder, VP, Head of IT for North and South America and Giri Agarwal, Co-Founder at Incisiv. In his current role,

Day Three Opening Remarks
The final day of NRF Retail Big Show Singapore began with opening comments from Guillaume Sachet, Partner, Advisory at KPMG in Singapore. Before joining KPMG Global Consumer & Retail, Guillaume