Australians are being encouraged to back local small businesses this August as American Express launches its annual Shop Small campaign, rewarding both shoppers and businesses that participate. Now in its
In response to the rise in retail crime across the country, the Australian Retailers Association (ARA) and the National Retail Association (NRA) are joining forces to call for major changes
Peak retail industry body, the Australian Retailers Association (ARA), has proudly partnered with the Australian Human Rights Commission (AHRC) to tackle work-related sexual harassment through the launch of a new
With the start of the 2024 World Retail Congress now imminent, it is always fascinating to look ahead to the discussions and debates and imagine what will emerge as the
One of the most certain things about being a retailer today is the uncertainty. If the last few years have taught retailers anything, it is that they have to continually
New unfair contract terms reforms came into effect in November 2023. It is now unlawful for businesses to enter into standard form contracts with small businesses or consumers that include
In the midst of the digital revolution, the way people make payments is changing and as digital channels rapidly grow, there has also been a rise in the number of
The ARA held it’s annual Christmas Insights breakfast, with industry experts from MST Marquee, Roy Morgan, Afterpay and Mastercard presenting their consumer spending predictions for the Christmas season. Michele Levine,
When it comes to giving peace of mind to shoppers and building trust at the checkout, the value of familiarity and assurance cannot be overstated. In fact, according to Mastercard
The ARA’s first LGBTQ+ Inclusion roundtable discussion kicked off with an impressive presentation by Alex Zachariah from the Woolworths Group. Alex holds the role of Head of Customer Initiatives (eCom
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