Category: Insights
Retailers welcome Victorian government’s investment in critical infrastructure
Australia’s largest retail industry group, the Australian Retailers Association (ARA) has welcomed the investment in health, transport, tourism, sustainability and skills in today’s Victorian budget and says it will continue

New workplace manslaughter laws take effect in Victoria
On 1 July 2020, workplace manslaughter laws came into effect in Victoria. While these new laws do not create additional duties, they do introduce tougher penalties for businesses and individual

Restrictions easing as economic recovery continues
As lockdowns ease around the country, State and local governments are beginning to release their next stage plans to aid in the economic recovery and safe work practices for local

7-Eleven Australia launches Melbourne delivery service
7-Eleven Australia has launched a delivery service making it easier for Melburnians to #stayhome #staysafe and get treats, snacks and key essentials delivered with no contact delivery. The new service

South Australians to paint the town red as ‘Black Friday’ shop trading extension granted for first time in city, suburbs
In a South Australian first, retailers across the Adelaide CBD and suburbs will be given the opportunity to trade until midnight on Friday, November 29 to capitalise on the burgeoning

Australia and New Zealand hold highest rate of ransomware attacks against SMBs
Datto, Inc., the leading global provider of IT solutions delivered through managed service providers (MSPs) announce findings from its fourth annual Global State of the Channel Ransomware Report. The survey

Designing the employee experience
For all the benefits that technology brings, customers still value human interaction. In physical stores, a memorable service experience depends on an engaged and empowered team. Your own people spend

Officeworks gets on board the Melbourne Art Trams project
Officeworks has jumped aboard the Melbourne Art Trams initiative, providing support to Melbourne International Arts Festival for the annual project which showcases original designs by Victorian artists on the city’s

Merchandising products to increase customer engagement
Deciding on which products to merchandise will depend on the category or classification displayed in-store. Here we explore some merchandising standards and principles used by many retail organisations. Display your