12 Ways to Christmas #11: Insights into Black Friday and Cyber Monday Sales

Australian retailers can look forward to a sales frenzy over the Black Friday and Cyber Monday shopping period, with a record $5.4 billion predicted to be spent in stores and […]

12 Ways to Christmas #10: Driving customers through your door

As CBDs across the country ignite with the festive spirit, some also coming back to life post-lockdowns, we can expect more people to be driving into our cities. Retailers have an […]

Protecting employees and our customers in the changing landscape of retail operations in a post pandemic world

The past two years have seen an unprecedented array of new challenges to many retailers leading to a lot of uncertainty about how to navigate return to work operations. Many […]

12 Ways to Christmas #9: How Australians will shop this festive season

Christmas is literally coming early this year! The festive season is always important for retailers – and this year, after on-again, off-again lockdowns and lingering uncertainty, it’s arguably more critical […]

12 Ways to Christmas #8: Promote your Christmas trading hours

Many stores are required to alter their business-as-usual trading hours to accommodate for the upcoming public holidays. It is important to understand each state’s rules and regulations depending on what […]

12 Ways to Christmas #7: Retail spending insights

This week, we reveal the expected Christmas retail sales results in partnership with Roy Morgan. How much will Australians spend this year, compared to last year? Which states will spend the […]

Member Briefing – What to expect from COP26

The impacts of climate change have become all too apparent for many of us in recent years, including severe storms and floods, devastating droughts and catastrophic bush fires. In Europe and […]

12 Ways to Christmas #6: 12 resources to help your business manage a successful eCommerce Christmas peak

Shopping online has become a necessity for millions of people around the country – over 9.2 million Aussie households in the last 12 months to be exact1 Our recent consumer […]

12 Ways to Christmas #5: No Cookies for Christmas

As retailers transition from pandemic to post-pandemic, we are seeing changes in the online world regarding the phase out of third-party cookies which will impact the data strategies for retailers.   A strong digital strategy […]

12 Ways to Christmas #4: Purposeful giving in challenging times 

Christmas is fast approaching and retailers have the opportunity to bring customers, staff and the broader community on the journey of helping Australians who are doing it tough.   Every Australian should be able to experience the joy […]