Officeworks
Customer service strategies to drive loyalty and sales
In the world of retail, it’s a given that customers are top of mind. So, what are the best areas to focus on when it comes to customer service strategies?
3 May 2022
Category: E-commerce
Officeworks
Refresh your brand for 2022 and beyond
Rebranding your business can seem like a daunting task. Maybe you set it up yourself, did it on the fly years ago or maybe you’re not connecting with your ever-evolving
12 April 2022
Officeworks
Everything you need to start something big
When running a business, no two days are the same. You’re busy balancing projects, people and things can change pretty quickly. You’re often spinning lots of plates and in some
2 March 2022
New retail report provides sector’s most comprehensive outlook
The Australian Retailers Association (ARA) has today released the inaugural ARA Retail Review 2022 – an annual research report which consolidates the insights from the country’s leading retail experts on
1 March 2022
i=Change
Can retail empower women and girls?
As retail shifts from product & promotion to product and purpose, what is the larger trend this represents for an industry that – to remain relevant – must reflect the
25 February 2022
i=Change
Will purpose-driven retail become the new retail normal?
As retail shifts from product & promotion to product & purpose, what is the larger trend this represents for an industry that – to remain relevant – must reflect the
16 February 2022
Getting fitter faster through eCommerce
The world is changing faster than ever before and businesses must adapt if they are to thrive in the ‘new normal’, according to our partner, Deloitte Australia. This article is
15 September 2020
Australia Post delivers unprecedented $2.4 billion eCommerce boom during COVID-19
Australia Post powered an estimated $2.4 billion eCommerce boom during the height of the COVID-19 crisis through its parcel delivery service, a new analysis from Deloitte Access Economics has found.
8 July 2020
What the return to in-store shopping looks like
The relaxing of COVID-19 restrictions quickly saw shopping centres re-open and brick-and-mortar retailers welcome Australians in droves. With consumers racing back to the shops, many are wondering what this means
19 June 2020
E-commerce is driving the need for faster field operations
Heightened investment in disruptive technologies and enterprise-class devices will empower the majority of front-line workers by 2023. Results of Zebra Technologies latest vision study on the Future of Field Operations,
9 August 2019
