Episode 7: Alexi Boyd

With over 4.7 million people, representing 41% of the total business workforce, SMBs are a big driver of Australia’s economic success – a fact Alexi Boyd is very familiar with given her 20+ years of experience working with small and family businesses. And now in her role as CEO at COSBOA – the Council of Small Business Organisations Australia – Alexi works tirelessly to advocate and support small businesses across Australia.


Join Paul Zahra for some Retail Therapy in the Amex Lounge, where he sits down with Alexi as she shares the many opportunities that lie ahead despite the challenges businesses have faced both in the past and in the new normal of living with Covid.  


In this episode Alexi and Paul discuss:

  • Why SMBs are critical to our economic success

  • Blocks to success and ways to overcome them

  • How we could have avoided businesses closing during the pandemic

  • How the landscape differs now, compared to 5-10 years ago

  • An SMB that flourished in the crisis and lessons learned

  • Is being an omni-channel business critical?

  • COSBOA’s current support and advocacy work

  • How to embrace sustainability, climate change and diversity

Season 2: Trailer

We are thrilled to announce that Season two of the ARA’s Retail Therapy podcast is launching next week. This season, we’re looking at small business. Small business is big business. 95% of our members are small to medium businesses – the backbone of the Australian economy – and we are proud to represent the interests of these businesses.

Listen now

Episode 1: Steve Plarre

We’re kicking off Season two of the Retail Therapy podcast with this fantastic chat with Steve Plarre,  CEO of Ferguson Plarre Bakehouses, an award-winning family business with a proud history dating back over 110 years. Ferguson Plarre is an iconic business, famous for its cakes, pasties and pies and a great case study for small business success.

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Episode 2: Amanda Rose

Did you know that about 38% of small businesses in Australia are owned by women?  

In this episode of Retail Therapy ARA CEO Paul Zahra speaks with Amanda Rose, a powerful advocate for women in business. Amanda is the Founding Director of Western Sydney Women and Founder & CEO of Small Business Women Australia. 

Listen now

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