Training

Coaching your Retail Team

Coaching is a way of maximising the potential of team members through setting clear expectations, providing feedback, sharing skills and experiences, leading by example and developing action plans. Coaches need

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Diversity in the Workplace

Understanding Diversity Diversity in the workplace makes teams perform more creatively and innovatively than teams with similar backgrounds. When people react and think differently, approach challenges and solve problems differently,

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Co-ordinating a Retail Team

A real team is committed to a common set of goals for which they must work together to achieve. Team members readily set aside their individual needs for the greater

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Improving Learning in the Workplace

Improving learning is concerned with adjusting learning based on evaluation and feedback; negotiating adjustments with training and development specialists and documenting adjustments to inform future planning. Adjusting learning based on

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Evaluating Learning

Evaluation involves determining the worth of a learning and development program by comparing the initial objective of the program to the achieved results. Evaluation can include examining the learners and

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Monitoring Learning

Having created and implemented learning in the workplace, organisations need to turn their attention to monitoring the learning. Monitoring learning involves consulting learners, conducting learning debriefs and recording competency. Consulting

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Evaluating E-Business Models

The purpose of investigating e-business and e-business models is to gain insights that may be useful and applicable to business and work. Business models are perhaps the most discussed and

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E-business for Retailers

Modern retailers can no longer ignore the presence of online channels and remain sustainable. Whether they decide that an online presence is a viable part of their business model or

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