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Season Five - Leadership

Episode 1: Jack Gance
Welcome to Season 5 of Retail Therapy. In this exciting episode, we have a very special guest joining us. We are thrilled to have Jack

Season 5 Trailer: Leadership
We’re excited to announce the launch of Season 5 of Retail Therapy, proudly brought to you by American Express. This season, ARA CEO Paul Zahra will
Season Four - Tech and Innovation

Episode 10: Andrew Butt & Shobhit Shukla
In this episode of Retail Therapy, ARA CEO Paul Zahra welcomes two successful entrepreneurs, Andrew Butt and Shobhit Shukla to the podcast studio. They discuss

Episode 9: Nicole Sheffield
In this episode of Retail Therapy, we welcome Nicole Sheffield, Managing Director at Wesfarmers OneDigital and the first female president of the Australian Retailers Association

Episode 8: Tom Ferrier
In this next episode of Retail Therapy, we’re chatting about the opportunities within sustainability innovation for retailers with Tom Ferrier, Founder of Greener.
Christmas Specials 2022

Christmas Special: Spending predictions and retail trends
The holidays are fast approaching and retailers are in preparation mode for the Christmas shopping rush. There’s lots of challenges facing our industry in terms of supply chain and staff shortages, but plenty to be optimistic about from a sales point of view.

Christmas Special: ‘Tis the season to shop early
Australia Post plays an integral role in supporting retailers through this busy trading period and in this bonus episode, Gary gives us an overview of the state-of-play for the postal service this Christmas.

Christmas Special: Seasonal trends and consumer spend
Introducing the insightful Gary Mortimer, Professor of Marketing and Consumer Behaviour at QUT Business School and Chair of the ARA Consumer Research Committee.
Season Three - Sustainability

Episode 11: Jaana Quaintance-James
Joining us for Episode 11 of Retail Therapy Season 3, is Jaana Quaintance-James, Chief Sustainability Officer at the Global Fashion Group, parent to THE ICONIC – a well-known online fashion retailer here in Australia and in New Zealand

Episode 10: Dean Jones and Audrey Khaing-Jones
Climate-conscious husband and wife team Dean Jones and Audrey Khaing-Jones are co-founders of GlamCorner, an online designer fashion rental service

Episode 9: Leilani Weier
Our next podcast guest is Leilani Weier, Head of Responsible Investments at Rest, a strategic partner of the ARA.
Season Two - Small Business

Episode 10: Lynda McAlary-Smith
Introducing small business advocate Lynda McAlary-Smith, Victorian Small Business Commissioner. Find out which superpower Lynda sees SMBs demonstrating, pre and post Covid, that now pulls them forward into a hopeful new future.

Episode 9: Alla Buinowicz
Meet Alla Buinowicz, Managing Director of the plus-size women’s fashion juggernaut Taking Shape. For 17 years, Alla has dedicated herself to creating amazing customer experiences.

Episode 8: Rowan Hodge
You’ll love this episode with Rowan Hodge, CEO of Andersens. His career has taken him around the world and if anyone gets what it takes to make a franchise a success, it’s him.
Season One Best Of

Best of Season One: Work/Life Balance
Let’s continue our look back at the ‘Best of Season One’ of the ARA Retail Therapy podcast.
To round out our ‘best of’ episodes we’re taking a look back at the insights we learned about the work/life balance of the top retail CEOs in Australia

Best of Season One: DE&I
The topic of Diversity, Equality & Inclusion was a common conversation thread throughout series one of Retail Therapy and we are delighted to share with you some snippets from Australia’s top retail CEOs and leaders.

Best of Season One: Digital Innovation
Let’s continue our look back at the ‘Best of Season One’ of the ARA Retail Therapy podcast.
Season One - Leadership

Episode 10: Erica Berchtold
In the last episode of Season 1 of Retail Therapy, Paul Zahra speaks with Erica Berchtold, CEO of THE ICONIC. THE ICONIC is part of Global Fashion Group, one of the world’s largest fashion retail businesses, connecting over 10,000 global and local fashion brands to a market of more than one billion customers.

Episode 9: Jane McNally
Joining Paul Zahra for some Retail Therapy this week in the Amex Lounge is Camilla CEO, Jane McNally. Jane is responsible for bring the artistic vision of designer Camilla Franks to life.

Episode 8: Richard Murray
Richard has been the CEO of JB Hi-Fi since 2014 and in April this year announced that he would be leaving to join Premier Investments – which includes the brands of Just Jeans, Portmans and Peter Alexander.
Christmas Specials 2021

Christmas Special: Storytelling through fashion
In the final ARA Retail Therapy podcast Christmas special, ARA CEO Paul Zahra speaks with Edwina McCann, Editor-in Chief of VOGUE Australia.

Christmas special: Creating optimism this Christmas
As we head into the important festive trading period – a well-executed campaign around Christmas could make or break the fortunes for a retailer. Gemma and Keenan sat down with Paul Zahra in the Amex Lounge to talk about the upcoming Christmas shopping period and explore their top tips to retailers during this critical time.

Christmas special: What’s in store for retailers?
In this first Christmas bonus episode of Retail Therapy, our own Chief Industry Affairs Officer Fleur Brown joins ARA CEO Paul Zahra in the AMEX Lounge to discuss the upcoming Christmas shopping season and what’s in store for retailers.